Accessibility Statement

Pancreatic Cancer Action is committed to providing a website that is accessible and easy to use for the broadest range of visitors possible, regardless of disability or impairment. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text does not always reflow in a single column when you change the size of the browser window
  • many of our PDF documents are not fully accessible to screen reader software
  • most of our videos and streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images are being used to convey text information. This fails WCAG 2.1 success criterion 1.4.5. We intend to educate our website editors to eliminate this failure.

The purpose of some links cannot be determined from the link text alone. This fails WCAG 2.1 success criterion 2.4.4. We intend to address these problems as part of all upcoming content reviews.

Some buttons do not have sufficient colour contrast, in particular those that use our primary and secondary brand colours. This fails WCAG 2.1 success criterion 1.4.3. We’ve ensured these buttons can be resized by a user to meat the large scale text contrast ratio requirement of 3:1 but still plan to improve all contrast ratios to at least 4.5:1 during our next website design review.

Disproportionate burden

Where we have used “recaptcha” buttons to reduce form spam the input field does not have an appropriate label element associated with it. This problem is beyond our control to remedy but we will continue to endeavour to use as few recaptcha elements as possible on our forms.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDF documents are essential to providing our services. For example, we have PDF booklets with vital information for patients and medical practitioners. Most of the information can be found in accessible HTML pages elsewhere around the website.

Preparation of this accessibility statement

This statement was prepared on 20/02/2023. It was last reviewed on 21/02/2023.
This website was last tested on 21/02/2023. The test was carried out by ourselves.

We tested a small sample of our primary informational pages, our blog articles and our homepage as well as a sample of pages with forms.

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